Yes, there is a 1 year warranty all Humon products. Humon warrants your product against any defects from the manufacturer when purchased directly from us or an authorized dealer. The warranty is valid for a 1 year period from the date of purchase. In the case of a covered warranty defect we will repair or replace the product with an equivalent new or refurbished product. This warranty does not cover defects or damage arising from improper use or normal wear and tear, commercial uses, or accidental or external causes. Unauthorized repair, modification, or customization voids this warranty.
To submit a warranty request please follow these steps:
1) Submit a request form providing a description of the defects, along with any other required information. A member of our team will follow up within 1 business day.
2) If the problem appears to result from a manufactures defect, we will send a prepaid shipping label to return the defective device.
3) Once we receive the device and deem it to be under warranty, we will send you an equivalent replacement and cover all associated shipping and import fees.